We’d like to take this opportunity to introduce ourselves to the hundreds of new families that have signed up in the last few weeks. We are Tristan and Joelle Klesick, a local family living, and working on our farm in Stanwood. We’ve been sourcing, growing, and delivering fresh organic produce for 23 years in our community. We believe that fruit and vegetables are vital to health and only deliver organically grown high-quality produce. Over the years we have developed loyal relationships in the food industry, and because of those relationships we have been able to serve additional families during this tenuous time.
I am so proud of our packing team (Joanna, Tasha, John, Maleah, and Stephen). This week they just kept working and working and working to keep up, as we added 50, 75 or 100 new families to our delivery service each day. The driving team (Nate, Stephen, Hanna and Preston) must have wings on their shoes. And last Saturday, we had to split a route because there was no way it would all fit in our vans.
Alaina and I manned the phones, took orders, placed orders, answered emails, and worked long after the team was gone to make sure we would have the produce to be able to deliver to families the next day. And wouldn’t you know it, our grocery supplier called at 3pm on Friday and said, “See you Saturday instead!” Because they too are experiencing extra ordinary demand and couldn’t keep up. We needed those groceries for Saturday orders, but… We appreciate your patience!
Even for a seasoned produce veteran as myself, I have never experienced such volatility in produce supply and pricing. This is happening for a few reasons.
First is the COVID-19 and self-quarantining that has been asked of our communities. And with the uncertainty, the extra ordinary demand from every corner of our country has placed a lot of unplanned stress on the produce/food system. Please remember, growing vegetables requires 2 to 3 months of lead time to ramp up, and no one was expecting this!
Secondly, this time of year is always a difficult season for the produce industry. The “salad bowl” of America is leaving Arizona and transitioning back to California. And to complicate matters, it has been raining nonstop in California and Mexico, impacting harvesting schedules.
This really is an unruly storm condition given COVID-19 uncertainty, and the rain in our southern growing regions.
I’d like to explain pricing, especially if you are new to our service. For the last 23 years we have always provided our customers with high quality produce at fair pricing. This will not change! But naturally, as wholesale prices increase for individual items, retail prices need to increase, as well. Given the extreme volatility of product and pricing, we are actively working with our suppliers in order to get families the best pricing possible during this time. When a customized order is placed the price listed reflects the current price, but prices may change between the day your order was placed and when you receive your delivery. Pricing on our pre-selected boxes will remain the same, but the menus may flux daily, as needed, based on availability and value. So, even though we pre-publish our menus, know that they are subject to change, but the value will always be the same.
We are honored to serve your family during this time of uncertainty. Thank you!